Epson Stylus nx420 Troubleshooting Guide

If the printer is facing printing issues, you can check the screen, whether it shows any errors. Most of the problems will be solved by following the instructions on the screen. Some of the commonly occurring errors and their troubleshooting techniques are mentioned below. You can always click on the Call button on this page to contact our technical support team for remote assistance in Epson Stylus nx420 troubleshooting.

Guide: Epson Stylus nx420 Offline

  1. Verify whether the printer can print a nozzle check pattern.
  2. If you can’t print, right-click the Start button.
  3. Now, click the Control Panel option.
  4. Select the Hardware and Sound section and click Devices and Printers. 
  5. Now, select your printer and then click document(s) in queue.
  6. Click on the Printer menu and select the Cancel All Documents option. 
  7. When prompted for confirmation to cancel the printing jobs, click Yes.
  8. Make sure that the Use Printer Offline option is not selected.
  9. Reboot your computer and printer. Now, verify whether the issue is resolved.
  10. If the issue persists, reinstall the printer driver to fix the problem.

Epson Stylus nx420 paper jam

  1. Epson Stylus nx420 troubleshooting the paper jam issue, folow the steps:
  2. If any paper is jammed inside, open the tray and remove the stuck paper.
  3. Cancel any pending print jobs and reload the paper in the tray.
  4. If multiple pages are being fed at a single time, remove all the paper from the sheet feeder and then reload it.
  5. Turn off the printer and open the rear tray.
  6. Remove any paper that is stuck inside and turn on the printer to use it.

Fix Epson Stylus nx420 Paper Feed Problem

  1. If the paper doesn’t feed, first turn off the printer.
  2. Remove the stack of paper from the sheet feeder. 
  3. Reload the paper and slide the paper guide against the paper. 
  4. Make sure to load the paper that meets with the specifications on the printer.
  5. Now, tap the Start button and open the scanner.
  6. Remove the paper and choose the correct paper size you want to print.
  7. Now, turn the printer back on to start printing.

Epson Stylus nx420 Factory Reset

Epson Stylus nx420 troubleshooting the common issue using factory reset.

  1. First, turn off the printer by pressing on the Power button.
  2. Press the Reset button using a pin and hold it.
  3. With the Reset button pressed, turn on the printer.
  4. Now, release the button after five seconds.
  5. Your printer will now undergo a factory resetting process.
  6. Once the factory reset is done, configure the printer.

Fix Epson Stylus nx420 not Printing

  1. If the printer doesn’t print, check whether the Epson printer is properly connected to your computer.
  2. If the printer is offline or in sleep mode, turn it to online.
  3. Run a nozzle check and see whether the nozzles are clogged.
  4. Remove the tape on the ink cartridge and ensure that the printer is set as the default one.
  5. Verify the printer settings. Now, restart the computer and printer.
  6. If the printer still can’t print, reinstall the printer software and connect the printer again to resolve the issue. 
  7. Carry out the above Epson Stylus nx420 troubleshooting steps in order for fixing the printing issue.

Fixed: Epson Stylus nx420 not Printing Properly

  1. If the Stylus printer is not printing correctly, the print heads may be clogged.
  2. Using a paper towel, clean the print head.
  3. Gently move the printhead assembly over the paper towel. 
  4. Keep the printhead on the paper towel for at least fifteen minutes. Now, the dried ink on the printhead will start to dissolve. 
  5. Now, turn on the printer to start printing again.

Epson Stylus nx420 not Printing Black

  1. First, turn off the printer and remove any cables that are connected. 
  2. Turn on the printer after a few seconds.
  3. Now, print a test page and check whether the issue is fixed.
  4. Check the ink levels on the printer physically. Replace the black ink cartridge if it is run out.
  5. Gently shake the black ink cartridge by removing the tape on it.
  6. If the issue persists, clean the print head to fix the issue.
  7. Check if the above Epson Stylus nx420 troubleshooting steps have resolved the issue.

Fix Epson Stylus nx420 not Connecting to Computer

  1. Make sure that the Epson printer is not offline.
  2. If you find any issues with the printer software, uninstall it.
  3. Install the printer software from the official Epson website.
  4. You can connect the printer and computer again to fix the issue.

Epson Stylus nx420 won’t Scan

  1. Verify whether the printer is turned on.
  2. You won’t be able to scan if one of the ink cartridges is over. You have to replace the ink cartridge that is expended.
  3. Reboot your computer and ensure that the Epson Scan Settings are properly setup.
  4. If there is a communication error may occur, check whether all the cable connections are properly fit.
  5. To scan from the control panel, select the Scan to options correctly.
  6. If the printer is not detected, restart the printer and computer. Now, try connecting to the network again.
  7. Check if the above Epson Stylus nx420 troubleshooting steps have resolved the issue.
  8. Update the printer’s firmware.

Epson Stylus nx420 will not Print Wirelessly

  1. If you are unable to print wirelessly, make sure that the printer and computer are connected to the same Wi-Fi network.
  2. Make sure that the router and modem are properly connected.
  3. Reset the network settings and get connected to the network again by selecting the Wi-Fi network.
  4. Once you have reconfigured the network settings, you will be able to print wirelessly. 
  5. Check if the above Epson Stylus nx420 troubleshooting steps have resolved the issue.

Solved: Epson Stylus nx420 Wireless Setup Failed

  1. Ensure that there are no network connectivity issues and verify whether the printer is offline.
  2. Go to the Control Panel window from a Windows computer.
  3. Navigate to the Printers & Scanners section and right-click on the printer.
  4. Select the Set as default printer option.
  5. Go to the Printer menu and uncheck the Use Printer Online option.
  6. Now, reset the network settings. 
  7. Now, connect the printer to your wireless network after resetting the network.
  8. After the connection is successful, the Epson Stylus NX420 printer wireless setup failed issue will be fixed.

Epson Stylus nx420 does not Recognize Ink Cartridges

Epson Stylus nx420 troubleshooting the Ink Cartridge issue

  1. Remove the ink cartridge that is not recognized by the printer.
  2. Close the printer’s cover and press on the Ink button on your printer.
  3. Now, remove and reinsert the cartridges. Press them down into their slots until they click into place.
  4. Check the cartridge chips and make sure to keep them clean.
  5. Now, remove the ink cartridges and close the printer cover. Also, turn off the printer. 
  6. Turn on the printer and install the unrecognized cartridge only.
  7. Once the cartridge is recognized, you can install all other cartridges.