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PRINTER SETUP

PRINTER INSTALLATION

PRINTER REPAIR

Epson Xp 640

Epson XP-640 Setup

The Epson XP 640 printer uses the inkjet technology to perform the print, scan, and copy operation. This printer supports almost all Windows, Mac, and Linux operating systems. This printer offers the mobile printing feature as well. The five fine ink cartridges (black, photo black, magenta, yellow, and cyan) delivers the excellent print quality you need. 

When you unbox the Epson XP-640 setup package to set it up, you could find the following inside the package.

  1. Epson XP 640 printer
  2. User guide
  3. Installation CD
  4. Power cord
  5. Fine ink cartridges

SETTING UP THE PRINTER

Carry out the steps that are given below to set up the Epson XP 640 printer for the first time.

  1. Take out the printer and the other components from the box.
  2. Remove the packing tapes surrounding the printer.
  3. Connect the power cord to the printer and turn the printer ON.
  4. Select your language from the printer’s control panel.
  1. Shake the ink cartridges and unpack them.
  2. Open the scanner unit and insert each ink cartridges one-by-one into the printer.
  3. After inserting all the ink cartridges, close the scanner unit.
  4. Now, lower the front cover of your printer.
  5. Lift up the control panel. 
  6. Pull out the paper cassette from the printer.
  7. Adjust the paper guides and load a stack of A4 paper in the cassette.
  8. Once the paper has been loaded, insert the cassette into the printer.
  9. Pull the output tray out of the printer.
  10. Your printer’s hardware setup has been completed.
  11. Now, connect your Epson XP-640 setup to a computer by installing the printer driver on the computer.
  12. If you wish to perform the print or any printer-related operation from your mobile device, then you can use the AirPrint option or the Epson Print Enabler app or Epson Connect.

Install Epson Xp 640 Driver

Installing the Epson XP 640 printer driver on Windows:

  1. Insert the installation CD into your computer.
  2. The installation wizard will be launched automatically. If not, double-click the installer file.
  3. Follow the prompts displayed on the installation wizard to complete the process.
  4. Make sure to select the connection type correctly when prompted during the driver installation.

Installing the Epson XP 640 printer driver on Mac:

  1. Download the Epson printer driver for Mac and open it on your computer.
  2. Click the Install button.
  3. If prompted, enter your Mac password in the given field.
  4. Select the connection type and other important preferences correctly.
  5. Once the driver installation has been completed, try a test print.

Epson XP-640 Driver for Windows

Drivers and Utilities Combo Package Installer is the recommended Epson XP 640 driver file for Windows.

DOWNLOAD

  1. From your computer’s web browser, visit the official support page of the printer.
  2. Click the Downloads tab.
  3. Select your OS type from the Operating System drop-down menu.
  4. Choose the driver file(s) you want and click Download.

INSTALL

  1. Open the downloaded printer driver file on your Windows computer.
  2. When prompted, accept the end-user license agreement of Epson.
  3. Click the Yes button.
  4. Select your connection type correctly when prompted.
  5. Complete the driver installation by following the on-screen instructions.

Epson XP-640 Driver For Mac

Drivers and Utilities Combo Package Installer is the recommended Epson driver file for Mac.

DOWNLOAD

  1. Click the Driver Download for Mac button provided on this screen.
  2. As soon as you click it, the printer driver file available for your Mac OS will be downloaded.

INSTALL

  1. Once the driver has been downloaded, double-click on the installer to run it.
  2. Follow the on-screen instructions to complete the installation.
  3. Finally, try a test print.

Epson XP-640 Driver For iPhone

  1. There is no Epson XP-640 setup driver file available for iPhone.
  2. If you wish to access the printer from your iPhone, then you can use the AirPrint option.
  3.  

How to Replace Ink Cartridge Epson XP-640?

  1. Turn your Epson XP-640 setup ON.
  2. If you see a message saying Ink cartridge is extended, then press the OK button. Choose the option to replace the ink cartridge and press OK.
  3. If you wish to replace the ink cartridge before you see the above message, then follow the instructions given below.
  4. Select the Setup option.
  5. Choose Maintenance > Ink Cartridge(s) replacement.
  6. Press Start.
  7. Now, open the scanner cover.
  8. Take out the ink cartridge that you want to replace.
  9. Now, unpack the new ink cartridge and insert it into the printer.
  10. Once the ink cartridge has been installed, try a test print to check the print quality.

Epson XP 640 Wireless Setup

  1. Make sure that your Epson XP-640 setup and the wireless router are turned ON.
  2. On your printer’s control panel, press the Home button if necessary.
  3. Select Wi-Fi Setup > Wi-Fi (Recommended) > Wi-Fi Setup Wizard.
  4. Press the OK button.
  5. Select your wireless network name or enter it manually.
  6. In the given field, enter your wireless network’s password and press OK.
  7. Select the Yes option if you wish to print a network status report.
  8. Once your printer is connected to the wireless network, the message saying Connected will be displayed on the printer’s LCD screen.
  9. Now, connect your computer to the same wireless network, install the printer driver, and try a test print.

How to Connect Epson Xp 640 to Laptop?

Carry out the steps given below to connect a Windows laptop to the Epson XP 640 printer over a wireless connection.

  1. First, enable the Wi-Fi option on your printer and connect it to the wireless network.
  2. Next, connect your laptop to the same wireless network to which the printer is connected to.
  3. Now, open the Epson XP 640 printer driver file on your laptop and run the installer.
  4. When prompted, select the Wireless connection as the connection type in the installation wizard.
  5. Follow the on-screen instructions to complete the installation.
  6. At the end of the installation, the printer will be connected to the laptop.

How to Print Envelopes On Epson XP-640?

  1. Turn your Epson XP-640 setup ON.
  2. Raise your printer’s control panel.
  3. Now, pull out the cassette 2 of the printer.
  4. Adjust the side edge guides.
  5. Load the envelopes in the cassette and adjust the edge guides properly.
  6. Make sure that the envelopes are aligned to the top of the cassette properly.
  7. Place the cassette back into the printer.
  8. Now, change the paper settings to Envelopes by selecting Change > Envelope #10 > Envelope.
  9. Pull out the output tray extender of the printer.
  10. Now, open the envelope you want to print on your computer.
  11. Go to the Print settings dialog box.
  12. Select your printer.
  13. Set the other preferences and click Print.
  14. Now, your printer will start to print the envelope that you have selected.

How to Print Photos on Epson Xp 640?

Make use of the steps given below to print photos from an Android device.

  1. Download and install the Epson Print Enabler app on your Android device.
  2. Connect your Android device and the printer to the same wireless network.
  3. Make sure to load the correct print media on the printer and make the settings as well.
  4. Now, launch the Epson Print Enable app on the Android device.
  5. Tap the Menu icon and follow the on-screen instructions to perform the print operation.

Epson Xp 640 Airprint Setup

  1. First, connect your Epson XP-640 setup and your iOS device to the same wireless network.
  2. Make sure that there is enough paper in the printer cassette. 
  3. Now, on your iOS device, open the document or photo that you want to print.
  4. Click or tap the Share option followed by Print.
  5. Select your printer and set other print preferences as per your desire.
  6. Finally, tap the Print button.
  7. Now, your printer will start printing the selected document.

Epson Xp 640 Scanner Setup

First of all, make sure that you have set up your printer correctly. Check if you have installed the printer driver and the necessary scanner driver on your computer. If you’re performing the scan to computer operation, then make sure that both the devices are connected to the same network. Similarly, if you’re performing scan to email, then check if you have configured the email server settings correctly. Then place the original document on the printer’s scanner glass, select Scan, make the settings, and then scan the document.

Epson Xp-640 Scanner Software

Scanner Driver and Epson Scan 2 Utility and Epson Scan 2 OCR Component v3.0.4 are the Epson XP 640’s scanner software available for Windows and Mac computers. You can download this scanner software from the printer’s support page or this site.

Epson Xp-640 Scan Multiple Pages

To scan multiple pages using the EPSON SCAN 2 application, carry out the below instructions.

  1. Turn your Epson XP-640 setup ON.
  2. Load the first page of the original document on the scanner glass.
  3. Now, on your computer, launch Epson Scan 2.
  4. Set the basic scan preference as per your desire.
  5. Select the PDF option from the Type drop-down menu.
  6. Once the scan preferences have been set up, click the OK button on the Epson Scan 2 dialog box.
  7. Once the printer completes the scanning process, a pop-up dialog box will be displayed on your computer screen.
  8. Click the Add page button to continue the scanning process.
  9. Place the second page of the document on the scanner glass and click Scan.
  10. Similarly, scan all the pages of the document.
  11. Once all the pages have been scanned, they will be saved as a PDF file on your computer.

Epson Xp-640 Scan To Computer

  1. First, connect your computer and the Epson XP-640 setup to the same wireless network if they are not connected.
  2. Press the Home button on the printer.
  3. Place the document you want to scan on the scanner glass.
  4. Select the Scan option followed by Scan to Computer (PDF or JPEG).
  5. If your computer and the printer are connected together using a USB cable, then select the USB Connection option.
  6. If you have connected over wireless, then select your computer from the list.
  7. Press the Start button.
  8. Now, your printer will start scanning the document and a copy of it will be saved on your computer.

Epson Xp-640 Scan to USB

  1. First, plug your memory card or USB into the printer.
  2. Next, on your printer’s scanner glass, place the document you want to scan.
  3. Select the Scan option followed by Scan to memory card.
  4. Press the Start button.
  5. Now, the document placed on the scanner glass will be scanned by your printer, and a copy of it will be saved on the memory card or USB drive.

Epson Xp 640 Scan To Email

You can scan a document and attach it to an email message in your e-mail program using the Scan to Computer (Email) option.

  1. On your printer’s scanner glass, place the document that you want to scan. 
  2. Select the Scan option.
  3. Choose the Scan to Computer (Email) option.
  4. Press the Start button.
  5. Now, the Epson XP-640 setup will start scanning the document.
  6. Once it is done, a copy of it will be saved on your computer.
  7. You can select your e-mail program from the options screen on your computer.

Epson Xp 640 Scan To Cloud

To use this feature, you need to activate your printer’s email address using the Epson Connect services. The steps are as follows:

  1. Go to your printer’s Settings section.
  2. Select the Epson Connect Services option.
  3. Choose Register/Delete > Yes.
  4. Follow the instructions displayed on your printer screen to complete the activation process.
  5. Once you have completed the activation process, connect your printer to your network.
  6. Now, open a web browser on your computer.
  7. Go to the epsonconnect.com web page.
  8. Sign in to your account.
  9. After signing in, select your Epson XP-640 setup followed by Scan to Cloud.
  10. Choose the Destination List option followed by Add.
  11. Create your destination list by following the on-screen instructions.

Now, you’re ready to perform the Scan to Cloud operation.

  1. Place the document you want to scan on the scanner glass.
  2. Select Scan > Scan to Cloud.
  3. Set the scan preferences as per your desire.
  4. Finally, press the Start button.
  5. Now, your printer will start scanning the document, and a copy of it will be shared with the cloud.
Epson XP 640 Scan To Cloud

Epson Xp-640 Fax Setup

The Epson XP-640 setup does not support the Fax operation.

Epson Xp-640 Firmware Update

  1. Open Epson Software Updater on your computer. If you haven’t installed it, download and install it on your computer.
  2. Select your printer model.
  3. Click the checkbox beside the Firmware Updater option.
  4. Click the Install item(s) button and follow the on-screen instructions to complete the firmware update process.
  5. Once the update process has been completed, a dialog box displaying the message The installation was successful will appear on the screen. Click the OK button.

Epson Xp-640 Firmware Downgrade

  1. Turn your Epson XP-640 setup OFF.
  2. Now, press and hold the STOP, LEFT ARROW, DOWN ARROW, and POWER buttons at the same time until the ROM menu appears on your printer’s LCD screen.
  3. Once it is displayed, release the buttons.
  4. Now, download the older version of your printer firmware and install it on your computer.
  5. Once the older version of the firmware has been installed, disconnect the power cable from the printer. 
  6. After a while, reconnect the cable into the printer and turn it ON.
  7. Now, if you see an error message similar to Wrong ink tanks on your printer’s LCD screen, then remove and reinstall the ink cartridges to resolve it.

Epson Xp-640 Troubleshooting

Some quick solutions to resolve the Epson XP 640 printer’s common issues are given below. To get remote assistance on the same or other issues, contact us.

Epson Xp 640 Driver is Unavailable

If you receive an error saying Driver is unavailable on your Windows computer, then try the following solutions to resolve it.

  1. Check if you have installed the correct printer driver on your computer.
  2. If not, uninstall it and then install the correct one.
  3. Check if there is an update available for your printer firmware.
  4. If available, update it and check if the issue has been resolved.
  5. Similarly, update your Windows OS to resolve this issue.

Epson Xp 640 Not Printing Black

  1. If your printer is not printing in black, then check the ink level of the black cartridge.
  2. If the ink level is empty or low, then replace it with a new one.
  3. Make sure that you have selected the Black/Grayscale option while performing the print operation. 
  4. Usually, when the black ink cartridge becomes low, a pop-up dialog box saying ’Black ink is low. To keep printing until you replace the cartridge, you can print using photo black and other colors.’ will appear on your computer’s screen.
  5. To use a mixture of color inks to create black, click the Yes button on the displayed dialog box.
  6. If not, click No. 

Epson Xp 640 Not Connecting To Wifi

  1. First, check if your wireless router is turned ON and working properly.
  2. If not, turn it ON, and then try to connect your printer to the Wi-Fi network.
  3. If your wireless router is not working properly, then replace it.
  4. Make sure that you have selected the correct SSID.
  5. Check if your computer’s firewall or antivirus software is blocking the connection. If yes, disable it.
  6. Try restarting your router and the printer.
  7. Place your printer within the wireless router’s range.
  8. Check your network status.
  9. If it is inactive or its signal strength is poor, then contact your ISP to resolve it.

Epson Xp 640 Not Scanning

  1. Check if you have installed the printer driver and the necessary scanner driver on your computer.
  2. Make sure that you have placed the original document properly on the scanner glass.
  3. Check if the computer or mobile device and your printer are connected to the same network.
  4. Make sure that you have configured the scan preferences correctly.
  5. If not, configure them correctly and check if the scanning issue is resolved.

Epson Xp 640 Not Recognizing Ink Cartridge

  1. To resolve this issue, replace or remove the ink cartridge and then again install it in the printer.
  2. To do so, refer to the instructions in the earlier section.

Epson Xp 640 Offline

  1. First, make sure that your printer is turned ON. If not, turn it ON.
  2. Connect your printer and the computer to the same network if they are not connected.
  3. If you have installed the wrong printer driver on your computer, then uninstall it and install the correct one.
  4. Make sure that you have configured the printer settings correctly.
  5. If not, reconfigure them and check if the Printer Offline issue is resolved.
  6. Still, if the printer is offline, reset the printer settings by referring to the instructions given in the later section.

Epson Xp 640 Paper Jam

  1. Open the scanner unit cover.
  2. Look for the jammed paper and remove it.
  3. After removing the jammed paper, close the scanner unit.
  4. Now, the paper jam issue will be resolved.
  5. Similarly, based on the error message displayed on the screen, identify the paper jam location and remove the jammed paper.

Epson Xp 640 Factory Reset

  1. Go to your Epson XP-640 setup’s Settings section.
  2. Select Restore Default Settings > All Settings > Yes.
  3. Now, your printer settings will be reset. 
Epson Xp 640 Factory Reset