supportassistant.us guarantees the quality of all its services and its solutions listed on this Website https://supportassistant.us
Our services features are designed for customers and their software troubleshooting. Our Objective is to make computing Experience easy and secure.
supportassistant.us assures support and satisfaction in all it Endeavour’s however in case you are not satisfied with services please reach email us at firstname.lastname@example.org. We promise immediate remedy and guarantee replacement of services, if any within 24 hours from the time of complaint throughout the service duration.
One Time Fix:-
Customers taken 1 time fix from supportassistant.us are only eligible for a refund if the issues reported were not fixed. The one time fix is only valid for 48 hours from the time the issue was fixed. If the fix fails customer can report the issues to supportassistant.us by emailing us on email@example.com within 48 hours. We promise immediate remedy and guarantee replacement of services, In cases were supportassistant.us determines the issue can’t be resolved, a full refund will be processed and the money would be credited in customer account within 7-10 Business days after acceptance of Refund request.
supportassistant.us offers refunds to all its customers who has taken subscription services and wants to terminate the same within 30 DAYS. POST 30 days the refunds or termination of services would be under Pro-rata basis for the services classified under subscription.
Please review our return policy before purchasing any of our Products and Services. supportassistant.us offers a detailed description of its services on our website https://supportassistant.us Therefore, it is assumed that the customer has reviewed product and services of choice and is satisfied with its quality before effecting actual purchase of said product or services. With knowledge of the above no refund/return request should be solicited by the buyer/user after 30 days from the date of purchase.
Please mention your reason for refund beyond no resolutions, under such request a reply will be sent to you after it has been determined whether a return/refund is necessary. In case you are still not satisfied with our assurance and commitment and want to immediate return in that case it is determined that your product or service offered is defective, we would be accepting the request and refund customer money to customer bank account or credit card or pay pal account whichever is applicable at the time of purchase. Under special conditions only the refunds would be processed by other instruments. All refunds would be credited in customer account within 7-10 Business days after acceptance of Refund request.
Subscription Services:- For refunds beyond 30 days: Customer are advised to return the catalogs and mails and license to us without a sabotage or modification. Customer must return the product with its original form or packaging and documentation to qualify for a refund. We acknowledge that packing the product to ensure and undamaged return is customer responsibility. All returned products must be undamaged.
Please send all return/refund requests to: firstname.lastname@example.org
Disclaimer: supportassistant.us reserves the right to consider arbitration with the customer for refund under resolution provided, software delivered, services realized and used by the customer. Under such condition the company shall be paid in full for all the services utilized by the customer under the contract. In-case customer chooses to approach bank or any third party for refunds in form of charge back and any other means, in such condition supportassistant.us reserves the right of arbitration and right to approach the customer or any Authority for resolution. Under no condition the resolution would not be more than the concerned contract service charges.